Modify a booking

Modify a booking

Quick modification ( Fixed: Guest will NOT be notified)

  1. Highlight the booking in the list

  2. Click the Green button 

  3. Make relevant changes then click ‘OK’ to save.


Full Modification - 2 ways (Options for guest notification)

  1. Click on ‘Full Booking’ and select the blue modify button 

  2. Make relevant changes then click ‘OK’ to save.

Or

  1. Double click on the timing of the booking to launch modification form

  2. Make relevant changes then click ‘OK’ to save.


Cancellation:


Click on 'Full Booking' and select the Orange button to cancel the selected booking. (updated)



Full booking allows: 

  1. Modify: amend booking

  2. Cancel: cancel booking

  3. Show logs: action log of specified booking

  4. Reminder sms: manually send reminder via sms only

  5. Resend email: manually re-send the last email to guest

    • To determine which was the last email sent. See the Booking Status and show logs.

    • Empty Status: Confirmation Email (Reminder email if booked time is within 3 days)

    • Pending_payment: Payment link email



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